Feedback Standards


Welcome to Innovation 360.

We want to demonstrate our commitment to receiving, evaluating, and implementing feedback as we continually enhance the quality of our website and our services.


Receiving Feedback:

At Innovation 360, we welcome feedback from all stakeholders, including customers, employees, partners, and the community. We provide multiple channels for submitting feedback, including email, online reviews, and direct communication with our team. To leave a Google Review, click here. To leave a Yelp Review, click here.

We encourage open and honest feedback and strive to create a culture where individuals feel comfortable expressing their thoughts, ideas, and concerns. Whether it’s praise, suggestions for improvement, or constructive criticism, every piece of feedback is valuable to us.


Evaluating Feedback:

Upon receiving feedback, we carefully evaluate each submission to understand the underlying issues and assess the potential impact on our services and the quality of the treatment we provide. Our evaluation process involves:

  1. Analysis: We analyze the feedback to determine its validity, relevance, and potential implications for our organization.
  2. Prioritization: We prioritize feedback based on factors such as urgency, impact, and alignment with our strategic objectives.
  3. Collaboration: We collaborate across teams to gather diverse perspectives and insights on the feedback and develop comprehensive action plans.
  4. Feedback Loop: We maintain open lines of communication with stakeholders throughout the evaluation process, providing updates on our progress and seeking additional input or clarification as needed.


Implementing Feedback:

Once feedback has been evaluated, we take proactive steps to implement appropriate solutions, improvements, or changes. Our approach to implementing feedback includes:

  1. Action Planning: We develop detailed action plans that outline specific steps, timelines, and responsible parties for addressing the feedback.
  2. Resource Allocation: We allocate the necessary resources, such as time, budget, and personnel, to support the implementation of feedback-driven initiatives.
  3. Execution: We execute the action plans with diligence and efficiency, leveraging the expertise and collaboration of our teams to drive meaningful change.
  4. Monitoring and Evaluation: We monitor the effectiveness of our actions and regularly evaluate the outcomes to ensure that the feedback-driven initiatives achieve the desired results.
  5. Continuous Improvement: We embrace a culture of continuous improvement, incorporating lessons learned from feedback into our processes, policies, and practices to drive ongoing enhancement and innovation.


In conclusion, at Innovation 360 we believe that feedback is essential for growth and success. Our Feedback Standards reflect our commitment to receiving, evaluating, and implementing feedback from our stakeholders to drive continuous improvement and enhance the quality of our processes and services.

If you have feedback to share or would like to learn more about our feedback process, please don’t hesitate to contact us. Thank you for helping us become better at what we do.